Support

Crystal Clear Aqua

Contact us

Email business@maverickignite.com and we will get back to you. Please tell us the mobile number or email address on your account and the name of the water business you deal with — it helps us find you quickly.

Common questions

I cannot sign in

Use "Forgot password?" on the sign-in screen. Enter the email address on your account and a temporary password will be sent to it; you will choose your own as soon as you sign in. If your account has no email address on it, ask the business that supplies your water to reset it for you.

How do I pay?

You pay the delivery person in cash when your water arrives. The app does not take payment — it only records what has been collected, so you and your supplier both have the same record.

Where is my delivery?

Once your delivery is on its way you can open the order and follow it on the map. If nothing appears on the map, the delivery has not been started yet, or the delivery person's app is not open.

I am a water business and want to use this

Tap "Create an account" on the sign-in screen to register your business. You will get an email with a temporary password, and you can then add your customers and delivery staff.

I want my account deleted

You can do it yourself in the app. Customers: Profile, then Delete account. Staff: the menu, then Settings, then Delete account. Your personal details are erased and you are signed out everywhere. Order and payment records your supplier must keep for accounting stay, without your details. You can also email us at the address above.

Privacy

See our privacy policy.